Payments and Charges
Deliveries
- Recipient not reachable (cancelled order)
- Do I need to tip the delivery person?
- What are your delivery windows?
- What are your delivery hours?
- How much lead time do I need to place an order?
- Where do you deliver?
Orders
- Can I add a message or a note to my order?
- Why do some products have lead times and others don't?
- Can I pre-order items for a future date?
- There is something wrong with my order, what should I do?
- Can I purchase items from multiple bakeries?
- Can the bakery cancel my order?
FAQ
- My address is not recognized
- Do you offer discounts on recurring orders / large orders?
- Can I send a gift to a hotel room?
- I need to change my delivery address on my order - how can I do that?
- I received an email to state my order was delivered but I do not know where it is, what can I do?
- My items were damaged, what can I do?