Contact us at firstname.lastname@example.org to let us know what is wrong with the order and we will do our utmost to resolve the issue. Please ensure you provide us with the order number and your name so that we can resolve the issue as soon as possible.
Please be aware refunds are offered on a case by case basis and at the discretion of the bakery and the logistics partner. You must report any issues to us at email@example.com within 5 days of the delivery. After 5 days payment is final and cannot be adjusted.