If you live in a doorman building, please ask the doorman; if you have a messenger center, please ask in the messenger center; if you are staying in a hotel, please ask front desk. If you cannot find it when you have checked with your building, please contact us at firstname.lastname@example.org and we will check with the courier service to see who signed and what time the items were signed for.
Articles in this section
- My address is not recognized
- Do you offer discounts on recurring orders / large orders?
- Can I send a gift to a hotel room?
- I need to change my delivery address on my order - how can I do that?
- I received an email to state my order was delivered but I do not know where it is, what can I do?
- My items were damaged, what can I do?
- My order is wrong, what can I do?
- What can I do if my selected items are not available?
- An item was missing from my order, what should I do?
- Where is my order?