Contact us at firstname.lastname@example.org to let us know what is wrong with the order and we will do our utmost to resolve the issue. It is important that you report your issue within 45 minutes of receipt from the logistic partner as the nature of perishable items are fragile. You will need to provide us with your name and order number to allow us to help you in the most efficient manner. We will do our best to understand what happened and come to a resolution for you.
Articles in this section
- My address is not recognized
- Do you offer discounts on recurring orders / large orders?
- Can I send a gift to a hotel room?
- I need to change my delivery address on my order - how can I do that?
- I received an email to state my order was delivered but I do not know where it is, what can I do?
- My items were damaged, what can I do?
- My order is wrong, what can I do?
- What can I do if my selected items are not available?
- An item was missing from my order, what should I do?
- Where is my order?